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Receptionist in New York, NY at Pride Health

Date Posted: 11/24/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    New York, NY
  • Experience:
    Not Specified
  • Date Posted:
    11/24/2018

Job Description

Pride Health has an urgent need for a receptionist for a large medical facility in Long Island City, Queens. Flexible schedule, either 7a-3p or 3p-11p. Must be flexible to work weekends and holidays.

Job Description

  • The Receptionist performs a variety of tasks as it is the first contact via telephone by the prospective patient including providing excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients; assisting patients/clients with forms.
  • The Receptionist must serve as a point of contact with other internal and external department. Essential Duties and Responsibilities
  • Greets and receives all visitors/patients who approach the Receptionist Area  
  • Answers all questions related Medical Center Services, the location of these services and how the services can be obtained
  • Provides in-patient information and is responsible for the Visitor Pass policy
  • Answers routine questions and directs patients/visitors to appropriate areas within Medical Center
  • Answers telephones and responds to routine inquiries regarding patient information utilizing the ADT and patient Census reports
  • Issues patient visitor passes to authorized persons per medical center policy
  • Contacts Nursing Units for approval before permitting visiting during non-visiting hours
  • Maintains an orderly Visitor Pass Filing System
  • Monitors visitor pass for shortage and replacements
  • Picks-up census sheets from admitting office
  • Reports all lobby injury incidents immediately to the Nursing Supervisor on 3 Linsky who will investigate
  • Prepares an Incident Report on any injury occurring in the Linsky Lobby
  • Notifies Environmental Services if Lobby Area needs to be clean
  • May be required to perform other duties as assigned

Job Requirements

  • Must be able to use ADT and read Census Reports.
  • Intermediate MS Office Suite
  • Must be courteous, friendly and possess interpersonal skills compatible to serving a diverse community.
  • High school diploma or equivalent required