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Customer Care Associate in Belle Isle, FL at Pride Health

Date Posted: 12/31/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Experience:
    Not Specified
  • Date Posted:
    12/31/2018

Job Description

Pride Health has teamed up with an industry leading call center client in the Orlando, FL area in search of a Pharmacy Technician.

  • Assisting members and providers regarding programs, policies, and procedures.
  • Responsibilities include answering incoming calls related to eligibility, benefits, claims and authorization of services from members or providers.
  • Responsibilities also include the administration of intake documentation into the appropriate systems.
  • Overall expectations is to provide outstanding service to internal and external customers and strive to resolve member and provider needs on the first call. 

Requirements/Certifications:

  • Must be registered with FL State Board of Pharmacy *
  • Both call center and pharmacy tech experience required, with preference for call center