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Customer Care Associate I-676691 in Glen Allen, VA at Pride Health

Date Posted: 12/29/2018

Job Snapshot

  • Employee Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Facility in Glen Allen, VA is seeking Customer Care Associates for an immediate opening!


  • Multiple Shift Choices Available
  • This position is a front line service position providing assistance to members and providers regarding programs, policies, and procedures. 
  • Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality. 
  • Assist efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies.


  • High School Diploma or GED
  • Must be flexible in scheduling & comfortable in customer service
  • Must be able to type at least 35+ words per minute
  • CPT license preferred
  • 1+ year of customer service/call center experience preferred

If you or someone you know is interested in this unique opportunity, please contact Hollie Peterson at 703-224-3521 or today!