Insurance processor

What are we looking for in our Insurance processor ?

Job Title: Insurance Processor

Location: Minnetonka, MN - Work in the office 2-3 days a week and from home on the remaining days.
Regular Schedule: In-office days on Tuesday, Wednesday, or Thursday with varying hours between 7 am and 6 pm, in 8-hour shifts.
Pay: $24 - $27 / Hr
W2 contract duration: 6 months

Job Description: As an Insurance Processor, you will support Medicare & Retirement Sales Operations by analyzing and processing new and existing agent requests for Agent Lifecycle Management. You will handle entry-level to intermediate processing tasks and develop expertise in processing insurance agent license applications and supporting materials through to completion.

Key Duties:

• Analyze submitted materials for completeness and accuracy, including credentials and documentation.
• Ensure cases adhere to all policies, procedures, and federal and state laws and regulations.
• Handle licensing, appointing, and contracting work, including routine projects and cleanup initiatives.
• Act as an internal liaison and customer service resource for producers and sales leaders regarding licensing and appointment processes, system issues, and coordination efforts to achieve 'ready to sell' status.
• Identify risks or issues and assess/implement alternate solutions.
• Meet all department standards for quality and service level agreements.

Required Qualifications:

• HS Diploma or GED.
• Minimum of 3 months of experience in a production, auditing, or analyst role.
• Proficiency with Microsoft Word (creating and editing documents), Excel (general spreadsheet navigation), and Outlook (email and calendar).
• Experience working with multiple system platforms.
• Reliable high-speed internet connection at home and a private area to work.
• Ability to work overtime as needed.

Preferred Qualifications:

• Previous virtual learning or work experience is valued.
• Associate's or Bachelor’s degree (or higher) preferred.
• Knowledge of the insurance industry, compliance, licensing, or claims experience.

Soft Skills:

• Excellent written and verbal communication skills.
• Strong communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Self-starter with a desire to succeed in a fast-paced environment.

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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