Billing & Collections Specialist

What are we looking for in our Billing & Collections Specialist?

A reputable Law Firm with deep roots in real estate based out of Los Angeles, CA is actively hiring a Billing & Collections specialist to their accounting team. 

Responsibilities include: 

• Ensure the accuracy and completeness of client invoices, statements, and timesheets. 
•  Resolve billing disputes and address client inquiries in a timely and professional manner. 
• Develop and document billing procedures and systems to streamline the billing process.  
• Implement comprehensive bill-back processes to track and allocate expenses.  
• Serve as the primary point of contact for all billing-related inquiries.  
• Maintain regular communication with clients to ensure timely payment and address billing concerns.  
• Manage client environments from initial setup to ongoing maintenance.  
• Analyze billing rejections, denials, and past-due accounts, and work to resolve outstanding issues. 

Qualifications: 

• Must be proficient in Aderant Expert Billing, Bill Blast, Microsoft Office (Excel) and Windows applications.  
• Demonstrates high levels of professionalism and integrity, observing confidentiality in all firm and client matters.  
• Detail-oriented with a commitment to accuracy and thoroughness.  
• Exhibits a proactive approach to problem-solving and process improvement.  
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, attorneys and all levels of firm personnel. 

Education & experience: 

• Associate degree or related coursework in Accounting, Finance or related field.  
• 5+ years of full-charge billing and collection experience in a professional service setting. Billing experience at another law firm is a plus.   
• In-depth knowledge and hands on experience of electronic billing systems with various platforms such as Legal Tracker (Serengeti) Ty Metrix, Counsel Link, Collaborati, Collaboration Portal and Billing Point. 

Key details: 

• Position is based in Los Angeles, CA. Must be amenable to a hybrid work schedule (3 days in office per week).  
• Salary: $75,000-90,000 annually, DOE. 
• Benefits: Health/Dental/Vision, 401k, Paid Time Off, etc.