HVAC Service Account Manager

What are we looking for in our HVAC Service Account Manager?

PrideNow is looking to hire a HVAC Service Account Manager for a leading industrial services contractor in Dearborn, MI.

JOB SUMMARY:

The HVAC Service Account Manager will be responsible for managing a sales territory and creating new service and project accounts. This person will retain the customer’s relationship, meet all their HVAC requests, and ensure that customers receive outstanding customer service from our Service department.

JOB RESPONSIBILITIES:

• Drive the sales process to ensure customer satisfaction.
• Build strong customer relationships by showcasing products and services.
• Create accurate and comprehensive sales proposals.
• Facilitate smooth post-sale transitions with installation managers and installers.
• Educate potential customers on the high quality of products/services.
• Adhere to company policies and procedures by consistently calling on assigned accounts.
• Follow up on existing sales bids and leads.
• Keep customer information updated in the CRM program.
• Participate in training sessions on the latest industry technologies.
• Support team members and divisions.

JOB QUALIFICATIONS:

• At least 10 years of sales experience required-preferably in HVAC/Mechanical industry
• HVAC certificate – College coursework – Degree
• Understanding of advanced principles of air conditioning, refrigeration, and heating
• Previous estimating experience including service agreements and project estimation
• Must possess excellent time management, written, verbal and interpersonal skills
• Must have proven customer service experience and be self-motivated
• Must be able to work after hours, over weekends, and on public holidays with short or no notice
• High school diploma or equivalent
• Valid driver’s license

ABOUT US:

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.

We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies.

We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

BENEFITS DISCLOSURE

Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

EEO STATEMENT:

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

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Rate/Salary: 90,000 - 120,000