Risk Analyst

What are we looking for in our Risk Analyst?

Russell Tobin's client, a multinational business software company is hiring a Risk Analyst

 to work in Atlanta, GA (Hybrid)

Apply Now!

Employment Type: Contract/Hybrid

Pay rate: $25-$29/hr. DOE

Responsibilities:

We are looking for a talented and experienced Risk Specialist who has a proven ability to work effectively in a fast-paced and dynamic team environment. The ideal candidate must have strong problem-solving and decision-making abilities and be able to identify, research, and analyze complex issues. The candidate must have exceptional time management skills and the ability to work under tight deadlines while prioritizing tasks to meet SLAs.

• Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends
• Understand standard operating procedures and operate within the established guidelines to mitigate risk
• Document processes and procedures and maintain accurate and detailed records of all transactions
• Represent Intuit's brand and provide top-notch service while balancing customer empathy with risk policies
• Collaborate effectively with cross-functional teams to resolve customer-related issues
• Identify areas of improvement and propose changes to optimize processes and technology
• Stay up-to-date with industry trends and data knowledge to identify new fraud and risk pattern

Required Skills:

• Proficient with G-Suite and other relevant software
• Strong analytical and critical thinking skills with attention to detail
• Proven ability to deescalate customers and effectively handle difficult situations
• Strong organizational skills and the ability to manage multiple tasks
• Ability to work under tight deadlines and prioritize tasks to meet SLAs
• Strong work ethic with high integrity and ethics
• Effective collaboration and teamwork skills
• Strong understanding of customer service and customer empathy
• Willingness to learn and adapt to new technologies and processes
• Banking and/or payroll background
• Computer skills to handle use of multiple apps

Requirements:

• 2+ years of relevant experience in risk management
• A bachelor's degree in finance, risk management, accounting or related field a plus

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. 

Rate/Salary: $25-$29/hr. DOE