Strategy and Operations Senior Lead (Remote)

What are we looking for in our Strategy and Operations Senior Lead (Remote)?

Our client, an online marketplace for short-and-long-term homestays, is seeking a Strategy and Operations Senior Lead on a fully remote basis.

Contract W2

Pay Range: $95.00 - $103.00 per hour DOE

FULLY REMOTE

      
Seeking a highly experienced, dynamic operator to help lead a communications team that is building visibility and advancing awareness for the unique experiences and benefits. This person will have a proven track record of managing cross-functional teams to help our client deliver innovative messaging and engagement strategies across the Newsroom, owned and partner social, key executive social, and influencer channels. This role will be a key player in leading strategy and planning to advance and evolve their communication strategies as media consumption integrates even deeper amongst press, social media and influencer. This role will be expected to be highly collaborative with broader Communications, Marketing, Product and Customer Service teams, and report directly into the Director of Channel Communications.
 
The right candidate will already be recognized as a leader in their field at this level, with a proven track record of using a range of strategies and disciplines to solve complex and ambiguous problems. They will also have a history of delivering projects across cross-functional teams, taking a strategic leadership role, and anticipating challenges.  You must be comfortable working in a global company, delivering counsel and guidance to senior leadership across the team. The successful candidate will have solid experience of creating internal advocacy among multiple senior audiences.

DUTIES:

• Leads operationalizing and mobilizing a multi-expertise team to deliver effective communication strategies across channels, mapping to business objectives
• Represents Channel Communications in operational conversations about planning, budget, organization design, ways of working, process and career development. Also represents Channel
• Communications in cross-functional conversations with teams such as marketing, biztech, social listening, creative, BA, and legal.
• Proactively develop solutions, find efficiencies, and improve processes across team operations 
• Solves for any gaps in standardization of reporting, templates, and tools across the team and establishes an operating system for ways of working within the team, across the Communications team, and the business
• Manages overall strategic social decision-making and implementation i.e. channel prioritization, content strategy, emerging channels
• Supports analyzing the measurement and impact of content and distribution strategies using preferred tools and platform

REQUIREMENTS:

• 15+ years of communications experience (ideally a combination of in-house and agency) with significant time spent in social media and influencer engagement
• Experience using social to help elevate executives and business objectives
• Deep understanding of changing press, social, and influencer landscape and how to effectively and holistically approach for maximum impact
• A proven history of encouraging and developing innovative industry-leading thinking and turning it into executable plans and campaigns 
• Knowledge and experience in building and executing campaigns across Twitter, LinkedIn, Instagram, and TikTok, and emerging channels like Reddit
• Experience working with influencers and content creators
• Experience in collaborating closely with Marketing teams, reconciling differences in goals, but able to build and execute mutually beneficial and effective social and influencer strategies mapping to business objectives
• Strong writer with attention to detail and experience in crafting highly effective press material and social copy
• Knowledge and experience with creative production processes and workflows
• Experience in managing a multi-faceted team and growing team members
• Business development mindset where communications directly contribute to business objectives
• Positive and collaborative personality and a commitment to ensuring all activities undertaken are as successful as possible
• Extremely capable of independently structuring and managing fast paced and sometimes complex workflow and priorities
• A strategy and operations leader with both a record of leading high-performing teams and experience of working with cross-functional teams to drive success
• Excellent problem solver with the ability to anticipate future issues, unblock the most complex situations and facilitate drama-free environments where the team will thrive.

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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Rate/Salary: $95.00 - $103.00 per hour DOE