RCA Specialist

What are we looking for in our RCA Specialist?

Russell Tobin's client, a commercial bank in the United States is hiring an RCA Specialist to work in Columbus, OH

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Employment Type: Contract/Onsite

Pay rate: $22-$26/hr. DOE

Responsibilities:

• Assists in the implementation of an effective risk management framework.
• Monitors systems, databases, information, processes or procedures.
• Identifies and escalates matters requiring attention to the appropriate area.
• Performs work on projects and initiatives and assists in the assessment and implementation of internal policies and procedures to ensure compliance with laws and regulations.
• Coordinates the collection and/or compilation of data and compiles and provides reports.
• May assist in report development and analyzing data. Provides guidance, support and recommendations to Lines of Business and assists in the implementation of Risk/Audit/Compliance initiatives.

Preferred Skills & Experience:

• Thorough knowledge of operations, products/services, systems, and risks/controls applicable to assigned area
• Thorough understanding of applicable laws, regulations, financial services, and regulatory trends
• Well-developed analytical skills
• Ability to research and manage multiple projects and deadlines simultaneously
• Strong PC skills, particularly word processing, spreadsheet, databases, and presentations
• Effective verbal and written communication skills
• Must be proficient in Excel and word

Preferred Qualifications:

• Previous experience specifically in chargeback disputes management or fraud prevention within e-commerce.
• Familiarity with payment processing systems and platforms.
• Experience using data visualization tools to present insights (e.g., Tableau, Power BI).
• Excel: A spreadsheet software used for data analysis and manipulation
• SQL: A programming language used for managing and manipulating data in relational databases
• Payment processing systems and platforms

Additional Info:

• This is a contractor position requiring flexibility and the ability to work independently while delivering high-quality results within deadlines. If you are passionate about e-commerce operations, have a keen eye for detail, and thrive in a dynamic, collaborative environment, we encourage you to apply.
• The ideal candidate will have strong analytical skills, experience in e-commerce, and the ability to work independently and collaboratively with cross-functional teams

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. 

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Rate/Salary: $22-$26/hr. DOE