Content Operations Manager

What are we looking for in our Content Operations Manager?

Content Operations Manager
Contract: 1 year
PR: 45-50/hr (depending on YOE)
Remote

Responsibilities:

• Manage Content Ops processes, workflows, and systems including DAM, project management instance, and content calendar
• Build and maintain documentation for processes and workflows, socializing these where necessary with cross-functional partners to ensure alignment and adherence
• Partner with Content Strategists to develop a steady cadence for auditing our in-market content and asset repository, leading optimization and updates to ensure accuracy and brand consistency.
• Project manage the development and execution of evergreen and campaign-based content initiatives, including building and maintaining workflows within our project management instance and liaising with partner teams to ensure the successful delivery of work
• Support Content Strategists on the development and management of our content architecture, taxonomy, and content journeys
• Partner with Content leadership and Data Science to track, analyze, and report on the performance of our content programs
• Act as a conduit between the Content and Web team to facilitate efficient content publishing/production across owned web properties
• Foster a culture of continuous improvement by proactively identifying and surfacing opportunities for optimization, efficiency, and scalability across Content processes and systems

Requirements:

• 4+ years of content operations and/or content management experience
• High level of comfort with the hands-on management of content tools and systems, including CMS (publishing and optimizing content), project management platforms (building workflows and managing projects in Jira, Asana, Airtable, etc), editorial calendars, and DAM/content repositories.
• Excellent project management and organization skills — runs a tight ship in terms of their work, and is highly detail-oriented
• Highly collaborative with a proven track record of working closely with cross-functional stakeholders to achieve successful outcomes
• Results-oriented thinker who understands and is motivated by ambitious goals and KPIs
• Innately curious and eager to learn new things, with a bias for action

Preferred:

• Copywriting and/or editorial experience, and the ability to maintain brand and tone consistency across assets and platforms
• Sound understanding of SEO best practices and experience working on search intent content
• Familiarity with buyer journey mapping and how to implement these concepts into high-performing content journeys
• Previous experience managing a Digital Asset Management (DAM) platform
• B2B SaaS, software, high-tech industry experience

Benefits that Russell Tobin offers:
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. 

Rate/Salary: 45-50/hr