Implementation Manager

What are we looking for in our Implementation Manager?

** Multiple openings for remote candidates across the UK- Permanent Jobs - PENSIONS**

Role: Implementation Manager - PENSIONS

Reports to: Implementation Delivery Manager

The primary purpose of the role: Oversee the specific Pensions Implementation Team, manage staff, and team processes and ensure quality. To be a team process and systems SME.

KEY RESPONSIBILITIES --

• Management and development of staff assigned.
• Ensure projects are successfully delivered and no penalties are incurred.
• Deliver new client implementations on time, to budget, and to quality standards.
• Support and develop team/staff to enable client service excellence and create innovative solutions.
• Own and promote best practices within the team and oversee/sign off process improvements.
• Deliver what we promise, reviewing and agreeing project plans to identify and mitigate risks and issues.
• Support the Programme/Project Managers in steering projects to successful closure and influence approach for all project deliverables, ensure all projects are resourced appropriately, escalating where this is at risk.
• 60% of time focussing on projects or programs of work and 40% of time on line management
• Manage a team of 10

KEY TASKS --

• Review all project and Team documentation for quality standards and ensure process change is incorporated.
• Lead the team on process and delivery approach.
• Seek out efficiencies and mentor the team on best practice.
• Liaise with Programme/Project managers to facilitate project deadlines and timescales.
• Manage the specific Implementation Team and ensure all people management tasks are carried out as appropriate and that staff are developed, mentored and trained as required to fulfil their roles.

Essential Skills :

• System Testing and/or User Acceptance Testing: Understands the purpose of calculation proformas, Benefit Basis, Benefit Specifications, scenario matrices, test plans, Calculation Specifications, system debugs and root cause analysis and triage processes.
• Need experience in Client Facing roles – Speak fluently with clients and interrupt requirements
• GCSE Grade C in English and Maths or equivalent

If Interested please click on apply and we will get back to you within 24 hours!!