Registrar - Brooklyn in New York, NY at Pride Health

Date Posted: 6/12/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    New York, NY
  • Experience:
    Not Specified
  • Date Posted:
    6/12/2019

Job Description

Pride Health is seeking a Registrar to assist in the Emergency Room of a large Brooklyn Hospital.  

Hours will be 4pm-12am. Mon-Weds, Sat & Sun & Holidays

Length of contract: 2-3 month contract

 

Duties and Responsibilities

  • Answers all incoming phone calls in a timely manner and directs to the appropriate team or individual.
  • Schedules appointments for patients with specified clinician according to scheduling guidelines, patient's needs, and availability of clinician.
  • Pre-registers and verifies insurance and demographic information with the patient according to established guidelines.
  • Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address
  • Informs patients of insurance coverage co pays or self pay policy and documents in patient account for front desk staff.
  • Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
  • Researches and facilitates patients' questions and concerns according to established guidelines and procedures.
  • Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards.
  • Actively participates in creating and implementing improvements.
  • Performs other responsibilities as needed/assigned.

Skills: 

  • Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task.
  • Computer Skills Basic: Ability to use a computer and applications that are associated with performing basic work tasks (navigate in Windows, Outlook, etc).Interpersonal
  • Communication: Skilled in developing effective rapport with customers, co-workers, or families, actively listening to develop a positive connection.Ability to interact effectively, listen actively and develop positive working relationships with diverse customers and staff honoring different world views.
  • Office Skills: Knowledge and application of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
  • Problem Solving: Identifies problems; determines accuracy and relevance of information; utilizes appropriate tools and staff resources along with sound judgment to generate and evaluate alternatives, and to make recommendations.

Qualifications:

  • High school graduate or equivalent
  • Completion of medical terminology course or equivalent experience and education preferred.
  • 1 to 3 years experience required.
  • Prior medical business office or insurance company experience required, preferably in a customer service position.