Patient Appointment Services Specialist in Rochester, MN at Pride Health

Date Posted: 6/22/2019

Job Snapshot

  • Employee Type:
  • Location:
    Rochester, MN
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Pride Health is seeking candidates for a Patient Appointment Coordinator opening at a top healthcare organization in Rochester, Minnesota. This position will be 40 hours per week, Monday - Friday, with varied shifts between 7 a.m. and 6 p.m.


  • Schedules appointments and coordinates the creation of patient appointment itineraries in a complex multi-specialty medical practice.
  • Utilizes patient-specific information to accurately determine the nature of the appointment request and independently schedules and confirms patient appointments utilizing scheduling criteria to determine appropriate appointment area/medical acuity.
  • Processes and schedules appointment requests for all areas of the institution as they are received from patients, staff, and external referring physicians via direct face-to-face contact with patient, telephone call center, or online request.
  • Obtains or verify patient demographics, medical insurance information, and properly advise patients regarding the need for co-payments, referral authorizations and/or pre-service deposits as appropriate. May pre-schedule appropriate tests/consults.


  • High School Diploma or GED.
  • At least two years of customer service or call center experience.
  • At least 6 months of healthcare related experience.

Interested? Apply online or email 

Know someone who would be a fit? You can earn about to $100 by referring a friend. Email for details.