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Call Center Representative in Phoenix, AZ at Pride Health

Date Posted: 6/16/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Phoenix, AZ
  • Experience:
    Not Specified
  • Date Posted:
    6/16/2019

Job Description

PRIDE HEALTH has an opening for a Healthcare customer service representative to join a large healthcare facility in Phoenix, AZ. Hours are M-F 8:00am-5:00pm no weekends.

Duties

  • Works cooperatively with physicians, allied health personnel and support staff.
  • Interacts professionally with patients and treats them with dignity and respect.
  • Efficiently and effectively manages a heavy volume of incoming telephone calls.
  • Sorts and directs the calls to the appropriate individuals.
  • Serves as informational representative of clinical departments/divisions.

Qualifications

  • High school education or GED equivalent.
  • Outstanding communication and interpersonal skills.
  • Superior problem solving and organizational skills.
  • Ability to prioritize and maintain productivity in a fast-paced environment.
  • Customer service experience preferred.
  • Windows/Word proficiency preferred.